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University of FlowStateOpen online learning

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Technical Writer

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Career listingOptional plan item3 lessons authored

Current availability

The subject-specific curriculum is authored but not yet published for completion. Learners may inspect its scope and learning design now. Start, grading, and completion remain unavailable until every listed gate passes.

  • qualified review approval is required
  • reviewer identity, qualification, evidence, and approval date are required

What this course establishes

  • Define a documentation audience, task, and evidence source
  • Write and test a safe, usable procedure
  • Revise documentation for accuracy, accessibility, consistency, and traceability

Entry knowledge

  • Write complete sentences
  • Follow a short procedure
  • Use a word processor or accessible equivalent

Scope boundaries

  • Does not qualify the learner to independently approve regulated, medical, legal, engineering, or safety-critical instructions

Fastest competency route

No fastest-hour promise; prior writing experience accelerates completion only when the learner demonstrates usable, accurate, accessible documentation and revision evidence.

  1. Pass audience/task, procedure, and accessibility/revision diagnostics
  2. Complete and usability-test the quick-start guide
  3. Resolve every accuracy, safety, accessibility, and traceability defect before final assessment

Full self-paced route

  1. Audience and source lesson
  2. Procedure design and testing lesson
  3. Accessibility and revision lesson
  4. Quick-start guide, user test, revision, and final assessment

Lesson and assessment map

01

Define the reader, task, and evidence

Convert a documentation request into a bounded audience/task analysis with authoritative product evidence and explicit assumptions.

4 questions: recall, application, judgment, and error correction.

02

Write and test a procedure

Create ordered, observable steps with prerequisites, decision points, expected results, recovery, and safety boundaries.

4 questions: recall, application, judgment, and error correction.

03

Make documentation accessible and maintainable

Revise structure, links, images, examples, and metadata so content remains usable, testable, and traceable over time.

4 questions: recall, application, judgment, and error correction.

Required applied assignment

Tested accessible quick-start guide

Create, test, and revise an accessible quick-start guide for a fictional timer lamp using supplied behavior notes. The guide must support a first-time reader without inventing product behavior.

  • Audience/task/evidence brief
  • Quick-start procedure with prerequisites, warnings, expected results, and recovery
  • Terminology and unresolved-question log
  • Accessible heading, link, and image treatment
  • Representative usability-test record
  • Revision log and final guide

Passing standard: 85 of 100 points, with substantive revision required.

Continue after this course

  • API documentation
  • Information architecture
  • Content design
  • Localization
  • Docs-as-code
  • Domain-specific technical knowledge